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services


Our Services

A cornerstone of E-Markets' success has been our ability to partner with our clients in designing and implementing web-based ordering and inventory management, contracting, and trading exchange solutions that fully meet the defined needs of our customers - on time and at a reasonable cost.

To help our clients effectively integrate our solutions into their operations, E-Markets offers a complete range of Professional Services. We work closely with your management team and employees to ensure rapid deployment so that your organization and your customers can enjoy the benefits right away.

Our focus is on understanding your business and your requirements, then developing solutions and strategies that address those needs. E-Markets has been successfully implementing and hosting these solutions since 1996. E-Markets has the systems, people, and experience to provide an optimal solution for your organization.

We can serve as your implementation team and work with your staff during key phases of Analysis, Design, and Operations. Our Professional Services experts are available to help you implement individual E-Markets solutions or the entire suite of E-Markets products into your environment. Our consultants have extensive Agribusiness experience not only in the integration of our hosted business solutions, but also in the mission-critical processes that constitute your business environment.

In order to ensure that you receive the maximum benefit from your E-Markets solution, we offer expert analysis of your current operations, including Business Processes and Technology Analysis. Our consultants, recognized experts in their fields, are available to perform:

Business Process Analysis

  • Current processes
  • Integration with ERP, financial accounting, and legacy systems
  • Return on investment
  • Redundancies and inefficiencies

Needs Analysis

  • Site surveys
  • Requirements verification
  • User interviews
  • Customer interviews
  • System design specification

Technology Process Analysis

  • Network infrastructure sizing and planning
  • Network capacity sizing and planning
  • Back-up and disaster recovery
  • Legacy system communication and interface design
  • Development of system test plans
  • Acceptance testing

On-Going Operations Support

  • Comprehensive training courses
  • Rapid deployment support
  • Integration services to connect ERP and legacy systems
  • Customer hotline support and dedicated account managers

Our goal is to support your organization through every step of the implementation process and with ongoing maintenance of our solutions. These capabilities, combined with our project management experience, guarantee that you'll get "what you want, when you want it," within an agreed, predefined budget.


Links to Related Topics


Managed Application Services

User Management Services

Integration Services




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